Support
Click on items below for more information
The use of remote access software allows our dedicated team of Software Support Technicians to fully support your business
We have a dedicated 1st Line Support Hotline for all Hardware issues
Upgrades can be performed outside of salon hours to ensure no disruption to your business
SALONGENIUS uses a remote backup system which takes a snapshot of your data at scheduled times during the day, generally every 2-3hrs to ensure no loss of data in the event of total hardware crash; this is backed up to a secure remote server ensuring the safety of your data at all times. SALONGENIUS constantly monitors this service
email: support@salongenius.ie or call 018354894
Support Hours are as follows:-
Monday to Friday (excl. Thurs) 9am-7pm
Thursday 9am-8pm
Saturday 9am-6pm
